INCREDIBLE INCOMPETENCE

<p>For over a year I have lodged monthly faults on an ADSL line. Eventually they arrived with firbre. 4 Confirmed orders and 4 months - eventually they install a fibre line (I signed for uncapped) - so I was told. 4 days later it slows down and I am told it is a soft cap. I phone 10210 twenty times, get passed on to every Tom **** & Harry. Cut off at least 3 times. Eventually told to go to a Telkom office - there they put me back in touch with the call centre??? Guess what they still haven't sorted the issue out. Then they claim I must pay a penalty. FOR THEIR INCOMPETENCE. 4 days of a fibre line and broken promises and the service sucks. TELKOM - YOU ARE THE WORST! Problem still NOT sorted and a day wasted - who do I send the bill to for my time?</p>