KM
Koos M

1 reviews | Active since Aug 2017

01 Aug 2017, 20:54

Incredible bad service

<p>After searching the web, I decided to make use of the R599 20G pay as you go. After all the trouble to go to Telkom clearwater mall on Sunday the 30st July only to be told that the network is down. We went to Key west Telkom shop on Monday the 31st and speak to Zacharia we handed him all necessary documentation and he ensure us that the number porting will be done in 24HRS and we must insert the new sim-card in the phone after 24hrs. We did and it did not work I call the call center and after ages got throw to an agent who inform me I have to go back to the Telkom shop as the sim-card was not Rica, This is unacceptable as we did hand all the documentation to Zacharia. Telkom management sort this out us this is frustrating and cost me time and money.</p>

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