BM
Brian M
1 reviews | Active since May 2015
08 Dec 2015, 08:48
increasing my limits without my consent
I have a Contract with Telkom for 2 Cellphones and as from August 2015 there have been some chargers that i was never made aware of that have been charged on my bill every month ever since and my spending limit was also increased without my consent. There's just a lot of dishonesty, lack of transparency and I find tht behavior *********. I request that my contract be cancelled with them as i want nothing 2 do with them anymore. I do not mind paying for any penalty /cancellation fees
Helpful (0)
Replies (1)0
Replies (1)
Telkom's replyOfficial
08 Dec 2015, 10:07Hello Brianmolokwane,
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Kindly confirm your ID number, the service number and/or account number affected, and any reference numbers previously issued regarding this matter. You can e-mail this information to ***.
Your reference number is: SM175918
Regards
Narriman
Telkom Social Media Team
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Kindly confirm your ID number, the service number and/or account number affected, and any reference numbers previously issued regarding this matter. You can e-mail this information to ***.
Your reference number is: SM175918
Regards
Narriman
Telkom Social Media Team
Best regards,
Telkom's reply08 Dec 2015, 10:07
Official
Hello Brianmolokwane,
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Kindly confirm your ID number, the service number and/or account number affected, and any reference numbers previously issued regarding this matter. You can e-mail this information to ***.
Your reference number is: SM175918
Regards
Narriman
Telkom Social Media Team
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Kindly confirm your ID number, the service number and/or account number affected, and any reference numbers previously issued regarding this matter. You can e-mail this information to ***.
Your reference number is: SM175918
Regards
Narriman
Telkom Social Media Team
Best regards,