INCREASING BILL DUE TO DELAYED RESPONSE AND ERROR

Hi, <br> <br> I am highly irate, Telkom had my line suspended due to non payment, which is fare, however on June 26 2015, the bill was paid up in full. I was told to wait 24/48 hours to be reconnected, which did not happen. A bill came to us stating we owed R8000 +- due a contract cancellation - which was queried and credited due to an error on Telkom side. Now if my account has been suspended due to non payment I will pay the bill, but I cannot pay a bill when I did not reciever service due to Telkoms inefficiency and incompetency, months are passing we have a landline and cellphone that does not work, but a bill that is increasing, my attempts of getting ahold of someone to assist are fruitless, I refuse to pay this bill until some calls me with some answers. <br>