increadibly difficult setting up a telkom line

On the 17 Aug i went to eastgate to set up a new line for a home in simons town.<br> I did this with a person called Julia.<br> i was asked to pay a deposit which i did and received an sms telling me thanks for ordering a telephone line etc etc and my order *** is receiving attention.<br> I am told that i must wait a few weeks for a techie to come by and will be contacted by cell phone.<br> Seeing as i live in joburg and not simons town i go into the capetown store and explained to a gentleman there that telkom needs to co ordinate with me when i must be at the property as i stay in joburg, i asked if sep1 st can be arranged, he said yes and i will get an sms on the cell number with further details on this. I never received an sms...<br> today it is sep 23 and i am left wondering what is happening so i tied to call 1020 call centre, after 1 hour i get through only to be told that it shows julia cancelled my order!!! I never asked anyone to cancel this order.<br> <br> I will be going down to simons town again on the 1st, 2nd of oct and was hoping this time i could come right but sadly i am doubting telkom can deliver.<br> <br> Sincerely,<br> Lorenzo<br> <br> <br>