Incorrectly ruined credit record and chance of buying our house for the next 24months.

<p>Dear Telkom,<br /><br />Landline number is ********** . Dispute reference # ********** 7</p> <p>My wife and I have been struggling with Telkom for 9 months now - we requested to close our line 9 months ago, We finally succeeded in getting telkom to admit fault 4 weeks ago and credit our account.. (see dispute reference above) This has effected our credit record very badly as you wrongly handed us over - and now that our account has been credited, we have been told AGAIN that telkom has handed us over and our credit rating is ruined AGAIN! "Debt-In" keeps harassing us and insisting that we sent through formal proof, meanwhile we have called your pathetic call centre several times, your call centre who are apparently brand new, out sourced and do not know what they are doing, to request this. After being told to go in store, we were pointed back to the call centre. Both the call centre and staff at the store have confirmed that this account is closed and nothing is outstanding and yet, nobody can send us proof there of - as a result of limited access on their system.</p> <p>Therefore, I demand someone send us written confirmation that this account is closed and that there is nothing outstanding Immediately, and send it to ********** <p>We have been trying to buy a house and you have ****ed this up completely.</p> <p>Sort this out right now, or I am taking this public and we will see you in court.</p>