Incorrectly reported to bureaus

<p>I am extremely furious at Telkom! I cancelled my account in March, but the invoices kept on coming. Now I got a letter saying that I've been reported to the bureaus because I didn't pay. </p> <p> </p> <p><br />How can they tell me you will report me to the bureaus through something as unreliable as the SA post service. I only got this letter dated 3 July now!! Secondly, they tell me that they’ve gotten no correspondence from me? I have called and emailed Telkom Since March! Everyone promised to get back to me, but no one has. </p> <p> </p> <p>Let me give you background of the issue I have:</p> <p>· At the beginning of the year we installed a Telkom line and used MWeb as our ISP.</p> <p>· The line worked for a few weeks, but then went off. MWeb tested from their side and we changed routers, but the problem persisted. We then told Telkom about the problem, but it was not sorted out.</p> <p>· This went on for more than a month. I then told Telkom that I will cancel my debit order id it’s not sorted out.</p> <p>· I eventually cancelled my debit order and sent them a cancelations request 28 March (after a month without internet) – don’t even ask if I gave a month’s notice. They can take me asking you for a month to fix our problem as my notice. I will not pay for a service I didn’t receive. It’s not my fault I had to cancel our account.</p> <p>· Since March I got invoices for each month. And each month I call and write emails telling you that I’ve cancelled my account. I get reference number, but no one takes any action.</p> <p> </p> <p>So where I sit now is that they are telling me they’ve reported me to the Bureaus! Can somepne please call me immidealty, becuase no one ever answers their phone when you call in. Even the number on the letter I got just keeps on ringing.</p> <p> </p> <p><br />You aslo have to rectify my status with the bureaus ASAP!!!</p>