1 reviews | Active since May 2016
Incorrectly Debited - I don't have an account with Telkom Mobile
<p>I don’t understand the point of RICA and FICA if service providers will not use the information at their disposal. I have just received a sms from my bank that I was debited R1816.37 from Telkom Mobile while I don't have an account with Telkom Mobile.</p> <p>So Telkom Mobile opened a contract with a ********* and used my details and Telkom Mobile didn’t bother to check the details provided to them. Now I need to take time out and money to try and fix this while they should have been avoided should they been careful and checked all information. A debit order created on my account need to be cancelled.</p> <p> </p> <p>So all it matters is that commission that come after the a sale or a new contract? </p>
Hello kholofelomoloto
This response serves as confirmation that your query has been received.
Your reference number : SM237407
A consultant from our mobile team will be in contact to assist with the query.
Regards
Noleen
Telkom Social Media Team.
Hello kholofelomoloto
This response serves as confirmation that your query has been received.
Your reference number : SM237407
A consultant from our mobile team will be in contact to assist with the query.
Regards
Noleen
Telkom Social Media Team.
