1 reviews | Active since Nov 2016
Incorrectly debited
<p>I have been debited three times in one month by Telkom, I had contacted them on numerous occasions with them having saying I didn't make payments previously which I did. I have also emailed all of my proof of debit order payments with no feedback, joy and NONE of my money back. I am thoroughly disgusted at telkoms customer care and inability to communicate back to their clients. </p>
Hello Dean011
This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our billing team for assistance.
Regards
Noleen
Telkom Social Media Team
Best regards,
Hello Dean011
This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our billing team for assistance.
Regards
Noleen
Telkom Social Media Team
Best regards,
Good Morning Bernadine,
We have tried calling you with no luck.
Please provide the number in question or your ID number so we can further assist.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Best regards,
Good Morning Bernadine,
We have tried calling you with no luck.
Please provide the number in question or your ID number so we can further assist.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Best regards,
Hi busi I have emailed my details to you on the *** email.
Hi busi I have emailed my details to you on the *** email.
Hi busi I have emailed my bank statements to you as requested several times with no communication from your side (Telkom). As you would see with my statements, payment was made on my side. Please ensure my money is put back into my account. I am very dissatisfied with the customer service and lack of efficiency.
Hi busi I have emailed my bank statements to you as requested several times with no communication from your side (Telkom). As you would see with my statements, payment was made on my side. Please ensure my money is put back into my account. I am very dissatisfied with the customer service and lack of efficiency.