incorrectly debited

<p>On the 2016/05/17 called Telkom spoke to Vuyo i asked him that i would like to take up two(2) tablets contracts, he then assisted me. He advised me that after 48hrs they will go to my account to test if my bank account is working, i asked him that are they running a debit order he advised it won't run it's a test. I was fine with it as it won't affect my account what so ever, he asked me on which date should they debit my account obviously i said the 20th of each month as i'm working for the bank. Today while filling up petrol my card declined due to insufficient funds, is when i saw that i was debited of which i didn't know as per our conversation. I'm so hurt by the fact that i didn't have money to come to work,called spoke to Chris Team Leader who said that there staff are well trained meaning am the one whose lying. I'm so frastrated with the fact that my bank account was in arreas of which i've never been in that situation. Today i was debited R159.00 for something that i don't have/told about. Spoke to Zolani who laughed at me saying that Vuyo gave me wrong information of which i felt like a fool as he laughed, sad story is i declined Cell C knowing that i will get better service. I told Chris t/l not to cancel the contract i want my money and they must deliver that tablet, if he cancels the contacts i will never in my life consider having anything to do with Telkom as i was also planning on buy Router from them. Chris said that i will only get my money with 7-14 days and he can't do anything. I should have cancelled the contacts if i knew that client's are debited before salary date, which for me it doesn't make sense. I can't work as i don't know how to get myself home with no money, i'm so sad the only thing to do is for doing business somewhere else.</p>