BC
Barend C
1 reviews | Active since Mar 2011
18 Jan 2016, 09:37
Incorrectly billed - logged fault just deleted!!
I ordered a Telkom ADSL line, without any data and without any voice services. When I receive my first bill, it includes two charges for \Telkom Evening W/Ender Plan"- one for R169.04 and the other for R180.70. I logged a fault through my account page on Telkom's website asking what these amounts are for"
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Telkom's replyOfficial
18 Jan 2016, 10:16Hello bcoetzer,
Thank you for making contact with us again
This response serves as confirmation that your query has been received and we will provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Your reference number is:SM175404
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us again
This response serves as confirmation that your query has been received and we will provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Your reference number is:SM175404
Regards
Luleka
Telkom Social Media Team
Telkom's reply18 Jan 2016, 10:16
Official
Hello bcoetzer,
Thank you for making contact with us again
This response serves as confirmation that your query has been received and we will provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Your reference number is:SM175404
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us again
This response serves as confirmation that your query has been received and we will provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Your reference number is:SM175404
Regards
Luleka
Telkom Social Media Team