sP
sharon P

1 reviews | Active since Dec 2010

05 Jul 2017, 10:06

Incorrectly Billed

<p>I have taken 2 contracts with Telkom on the 27/04/2017. firstly the assiatnt did not inform me that iwas going to be charged a once off sim and connection of R200 each. i distinctly asked for my contracts to be capped at R299 which she only did for May . Why would i only want it capped for one month. I would like for TELKOM to reimburse me for the inconvenience caused as i had not budgetted for the extra charges. </p>

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Replies (1)
Telkom
Telkom's reply06 Jul 2017, 14:39
Official

Hi

Thank you for making contact with us

This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.

We really do apologize for any inconvenience caused to you.

Your reference number is: AI***

Regards
Launa
Telkom Social Media Team

Best regards,