Incorrect Telkom Package

<p> ********** 522 - SmartBroadband Wireless 10GB</p> <p>Name EUGENE HENRIQUES</p> <p> </p> <p>Hello Peter</p> <p> </p> <p>I resonantly app**** for Telkom Internet package at R150 a month and 5Gig included. I had received the goodies from the courier guys. Month down the line my bank account was debited R480 rand which I reversed on that day as I was not getting any response after numerous emails from a ********** I had explained that I did not apply for the ********** 522 - Smart Broadband Wireless 10GB. She said I must send her who is known to me Liezaan Diergaardt Telkom Mobile Customer Service an email when she can contact me but she did not. When I had sent another email I had received this message - The recipient's mailbox is full and can't accept new messages at this stage. Message therefore not delivered. Please try resending this message later but no luck. I had also tried to cancel this contract, no luck.</p> <p> </p> <p>I had phoned the salesman who is known to me as Angelo no. ********** 537 that opened the contract for me and he said he will sought it out but he has not contacted me at all and I have tried to phone him many times. I think he sees my work number coming up and ignores to answer.</p> <p> </p> <p>I had also received a sms on the 10th August that I was in arrears of R3552.00 Ref no. TM ********** 8 .Contract ********** 03 and may be reported to the Credit Bureaus.</p> <p> </p> <p>The bottom line is that I will not pay a cent as I did not apply for the 10gig package but app**** for the 5gig package. I have been billed for a package I had never app**** for. I would have no problem switching over to the original package I had app**** for and start afresh and pay R150, 5Gig a month.</p>