Incorrect softcab charge

Since we changed to Smarthome Essential in January an incorrect softcap charge 10gb of R86.84 was charged from January 2015 to June 2015.<br> I switched to smarthome advance in May 2015. After a lot of struggle and phone calls to Telkom this came into effect in July 2015. <br> Then since July 2015 to December 2015 an incorrect softcab 20gb of R130.70 was charged to our our account.<br> I have numerous time talk to Nono at Vanderbijlpark about this. I have also try to sort it out on talk to an agent on your website. I have captured disputes on your website for every invoice and now it is gone! I have call the callcentre and got a query AI237767 and still no correction.