Incorrect sales information

<p>Last month I upgraded to 10m uncapped adsl via telephone, I was reminded that this is a recorded conversation and a price was given to me.</p> <p> </p> <p>Today I receive an sms to say my invoice is R64 more than the said price given to me via telephone, I phone telkom and speak to billing department. After giving the info they inform me my following invoice for next month is going to be even higher than this month, then told me I must speak to sales department to sort out. So I speak to sales give them the whole story, and they tell me I must speak to billing department - after the billing department just said I must speak to sales department? The lady suggested I speak to a manager then put me on hold for over 5 mins which I then put the phone down.</p> <p> </p> <p>Telkom has my recorded conversation of me upgrading to 10m adsl, there was no mention of these prices in the upgrade conversation, please pull that conversation and bill me what the sales person said I was going to be billed. I even changed the debit limit to compensate for the upgraded price, so why all of these incorrect prices which well exceed the limit which I have set for this price given to me? </p> <p> </p> <p>May someone look into this please and sort out, thank you</p>