1 reviews | Active since May 2016

02 Mar 2018, 18:15

incorrect product/parkage

HI,

i took a new nice wifi router which is supposed to be 80gig in total for R369. i received it but it only has 40gig. i am trying to get hold of telkom and i an unable to. i chat with agents online and they keep telling me to contact sales. i am really unhappy at this time. I am not going to pay for something which i did not agreed to,

ACCOUNT NO: ********** 23

0
Replies (2)
Telkom
Telkom's reply09 Mar 2018, 11:12
Official

Good Day

Thank you for allowing us the opportunity to assist further on your query.

Kindly confirm your affected telephone number/s, reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback.

Make sure you post a “Private Reply” to protect your personal information and allow us to view the details.

We sincerely apologize for the inconvenience.

Kind Regards

Tumelo

Best regards,

's update13 Mar 2018, 08:49
Reviewer Update
hi, My ID : *** Service number: *** I have received other Gigs but not the full 80Gig as per the agreement. I have been given 74.84Gb. May you please assist with this ...