1 reviews | Active since Mar 2018
Incorrect product delivered
I ordered a Huawei P10 lite for R219 per month and they delivered a P10, I contacted the call center and they reffered me to the sales team, I spoke to Refilwe from sales who told me she will escalate to her manager sheldin stalman and she will get back to me till now. I want them to come collect their device and cancel everything. Furious it's been a week already.
Good Day
Thank you for allowing us the opportunity to assist further on your query.
Kindly confirm your affected telephone number/s, reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback.
Make sure you post a “Private Reply” to protect your personal information and allow us to view the details.
We sincerely apologize for the inconvenience.
Kind Regards
Tumelo
Best regards,
Good Day
Thank you for allowing us the opportunity to assist further on your query.
Kindly confirm your affected telephone number/s, reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback.
Make sure you post a “Private Reply” to protect your personal information and allow us to view the details.
We sincerely apologize for the inconvenience.
Kind Regards
Tumelo
Best regards,
Hi Kgotso ,
Thank you for getting in touch with us, we apologise for the late response.
This is to confirm that the number *** has been cancelled and all penalties were reversed, credits will reflect son the next invoice .
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,
Hi Kgotso ,
Thank you for getting in touch with us, we apologise for the late response.
This is to confirm that the number *** has been cancelled and all penalties were reversed, credits will reflect son the next invoice .
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,