1 reviews | Active since Feb 2016
Incorrect Pricing - Misled By Consultant
I have taken a mobile contract on 10 January 2016. It was a Huawei P8 going on special for R299 pm. I signed up for the contract and the consultant assured me that I will only be paying R299 pm as all other add ons are included in this special. I now get an invoice of R570-26 with a once off fee of R200 added to my bill and a recurring subscription of R369 pm. I believe that this is an ************ act by Telkom and is indeed ********** and misleading. I do have the copy of the contract that I signed and if this is not sorted, I will indeed proceed with legal action. I have contacted the Call Centre but they are unable to assist and tried getting a hold of your Telkom Store in Ballito but they never answer their phones (You can try as well *** and check as this will only confirm my statement). Disgusting behaviour from such a reputable company. You can contact me to discuss further.
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Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
