FP
Francois P

1 reviews | Active since Jan 2013

18 Dec 2015, 12:53

Incorrect porting of number

My voice cell number got ported to my data contract after I gave them the details as requested, now I am being told that it would take three months to get it sorted out. My feeling is that you made the mistake you fix it ASAP. There is a bit of a silver lining to this dark cloud a lady by the name of Thandeka is trying her best to get me going.<br> To any one reading this rather go to your nearest Telkom shop for you contracts, rather wait in line for 40min than fighting for 3 weeks to get your contract sorted out over the phone.

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Replies (1)
Telkom
Telkom's reply18 Dec 2015, 13:40
Official
Hello Francois3267,

Thank you for making contact with us.

Please be assured that this matter has been escalated, feedback will be provided.
Your reference number is SM175489
We apologize for any inconvenience caused.

Regards,
Ntokozo
Telkom Social Media Team
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