Incorrect phone bill

<p>ITS NOW THE 5TH TIME AND STILL NOT RESOLVED.</p> <p> </p> <p>ON 25 MAY 2017 - 1ST COMPLAIN, 29 MAY 2017 - 2ND COMPLAIN, 19 JUNE 2017 - 3RD COMPLAIN, 30 JUNE 2017 - 4TH COMPLAIN AND TODAY 25 JULY 2017 - 5TH COMPLAIN.</p> <p> </p> <p>EVERY TIME THEY PROMISED - ON 25 MAY 2017 BUSI REPLY BACK WITH YOUR REFERENCE NUMBER IS A ********** 3 FOR FURTHER ASSISTANCE.</p> <p>ON 29 MAY 2017 LAUNA REPLY BACK WITH SAME REFERENCE NUMBER - WE WILL LOOK AT THE MATTER AND PROVIDE YOU WITH FEEDBACK</p> <p>ON 19 JUNE 2017 AGAIN BUSI - WE WILL FOLLOW UP WITH OUR TEAM AND REVERT BACK TO YOU</p> <p>ON 30 JUNE 2017 KEAGAN - I HAVE ESCALATE THE QUERY TO OUR TEAM AND TASKED TO PROVIDE URGENT ASSISTANCE.</p> <p> </p> <p>2 MONTHS HAS NOW BEEN PASSED AND GUESS WHAT NO FEEDBACK - IS THERE SOMEONE WORKING THERE THAT WILL BE ABLE TO ASSIST AND KNOW HOW TO USE AN PHONE TO PLEASE ASSIST ME, I'M TIRED NOW FOR EVERYBODY'S PROMISES AND THEY CAN'T KEEP IT AND EVER MONTH THEY JUST ADD INTEREST . . . . </p> <p> </p>