Incorrect package activated
I app**** for a new line in October, my initial application was for Telkom Evening and Weekend Plan and I have been activated in error on Telkom Anytime Extra Plan. i contacted sales regarding downgrading my package to what I app**** for yet still little response. I can inform you that I will only pay an account for which I app**** for plus any calls made. You only need to listen to the recorded conversation to verify for which I app****.
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Telkom's replyOfficial
21 Nov 2017, 14:01Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is AI***
We apologise for any inconvenience caused.
Kind regards
Yazied
Telkom Social Media Team
Best regards,
Telkom's reply21 Nov 2017, 14:01
Official
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is AI***
We apologise for any inconvenience caused.
Kind regards
Yazied
Telkom Social Media Team
Best regards,
's updateReviewer Update
04 Dec 2017, 08:20I cannot see the response as it is hidden so how would I know what you have responded with. I also have not received a statement so how the hell do I know what my state of account is what pathetic service
's update04 Dec 2017, 08:20
Reviewer Update
I cannot see the response as it is hidden so how would I know what you have responded with. I also have not received a statement so how the hell do I know what my state of account is what pathetic service