Incorrect Order Processing

On the 28th March 2022 I placed an order for a laptop offer of a Huawei MateBook D15 Bundle + Huawei E5577 + Huawei Display 23.8, Display: 14 Inch, Storage: 8GB RAM and 512GB Storage, Platform: Intel Core i7 1165G7 Processor, Intel Iris Xe Graphics, Huawei E5577 MiFi Router, Other: Carry Bag, MS Office 365 and a Wireless Mouse. A package was delivered on the 2nd on a Saturday with order numbers *** and ***. But when I checked the laptop specification was incorrect. I received an 8GB_i3_256GB storage. I sent an email about this to the online orders email address and the laptop was collected by the courier on 05 April 2022. I still have the rest of the items that came with the laptops with me, those were not collected. I have been following up on when I will be receiving the correct laptop and whether or not I need to send back the other items as well but I keep being sent from pillar to post. One of the agents I spoke to said I should reorder which does not make sense because this was a bundle deal and I still have the other stuff with me. I cannot just order only the laptop. Please can I be assisted. It is getting rather frustrating to keep sending emails and calling and receiving endless reference numbers. I also got an sms saying a contract has been canceled, I don't know which contract is being referred to.