Incorrect number on my Telkom account owing!
<p>Hi, after really struggling to get an adsl line it now appears that another phone number of another person owing lots of money to telkom, is allocated to my account! I even got a suspended notification which I ignored due to the fact that it is not my number...and then I got disconnected on my 2 month old account.</p> <p> </p> <p>Telkom says I owe them R3000 odd from this other phone number. The incorrect number is ********** 925</p> <p> </p> <p>Help@!@</p>
Hi, I am still waiting for this issue to be resolved.
1) On 1 March Telkom installed our ADSL line. Allocated the number ********** 925 to us.
2) After I think a week to two weeks the service stopped. I enquired, after hearing the above number does not exist
and I have to speak to sales to get a number.
3) Telkom came and allocated the number ********** 589 to us.
4) I started receiving Telkom messages of amounts outstanding on ********** 925.
5) I am currently still being billed for both numbers.
Note: We only have 1 active line, on ********** 589.
I have been to the Telkom shop in Cape Gate, phoned 10210 numerous times. There is no hardware changes to make at our residence, as a fault. It is only the ********** 925 that needs to be taken off our account. I have sent in a cancellation form already from the Cape Gate Telkom shop.
Please repair my account.
Paul van Jaarsveld
Hi, I am still waiting for this issue to be resolved.
1) On 1 March Telkom installed our ADSL line. Allocated the number ********** 925 to us.
2) After I think a week to two weeks the service stopped. I enquired, after hearing the above number does not exist
and I have to speak to sales to get a number.
3) Telkom came and allocated the number ********** 589 to us.
4) I started receiving Telkom messages of amounts outstanding on ********** 925.
5) I am currently still being billed for both numbers.
Note: We only have 1 active line, on ********** 589.
I have been to the Telkom shop in Cape Gate, phoned 10210 numerous times. There is no hardware changes to make at our residence, as a fault. It is only the ********** 925 that needs to be taken off our account. I have sent in a cancellation form already from the Cape Gate Telkom shop.
Please repair my account.
Paul van Jaarsveld