TM
Tshepo M
1 reviews | Active since Mar 2012
12 Apr 2016, 14:17
INCORRECT NAME ON THE BILL
I received the bill statement with the incorrect name which is the mobile number.<br> This is an inconvenience because I'm using my Telkom statement as the proof of residence.<br> Worse now I need to go register my son for 2017 academic year, I do not have the correct document.<br> <br> Please someone attend to your customer service department, the service is appalling and disgusting!!!<br> It clearly seems some people are not doing the jobs/tasks properly.<br> <br> Can you rectify this situation ASAP!!!!
Helpful (0)
Replies (1)0
Replies (1)
Telkom's replyOfficial
12 Apr 2016, 16:20Hello mrtee895,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM222830
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM222830
Regards
Luleka
Telkom Social Media Team
Best regards,
Telkom's reply12 Apr 2016, 16:20
Official
Hello mrtee895,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM222830
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM222830
Regards
Luleka
Telkom Social Media Team
Best regards,