Incorrect invoice amount. *******.

<p>I have taken a new contract two months ago. I was told that I will be charged pro-rata on my first payment to which I agreed. When I was charged on the 5th of August, the pro-rata fee was included in the amount. This month I receive an invoice that is double what I am suppose to pay. I have called customer service to which they have logged a case. When you are a salary earner and budget your salary then things like these are unfair to the customer. I am extremely unhappy with this service. My brother faced the same problem in which his account was debited an extra R500 on average for the past 5 months. The issue has been rectified with his account in this month and the correct payment went out. This behavior on telkom's part is ********* and I really hope it gets rectified soon. I am not the only customer that is complaining about this terrible act from telkom.</p>