Incorrect invoice

<p>How I wish I've realised when I app**** for a contract that Telkom was bad news. After two month I didn't get any response and when I went back to find out about the progress of my application, I was told that they didn't receive all my documents which is not true and they had to cancel it and if I'm still interested I should reappIy and I told them I'm no longer interested.Then after about a month they called me to ask if I'm still interested because they have approved my application and I told them I'll think about it and that was a big mistake.</p> <p> </p> <p>The package I took should'nt allow me to make calls , but the other day I just made a call and it went through, so I started using it for any emergency. Then I would be invoiced on those calls, which was ok, but then in January I suspected that I was over charged but I didn't follow up but I then decided not to make any calls, even to buzz my other number cause I got charged for doing that previously. Then in February, the statement had an extra cost and I knew that I didn't make any calls and when I checked the number that they claimed I had called it was my other number and then I check the history of my calls on both phones for that day and I couldn't get them and then I knew that they've been *****ing money from me because I was not checking before. Then I made sure that I moved all my money and I left the amount that they were supposed to debit and then I forgot to call them to inquire and then the debit order bounced as they requested more funds. I only realised when my phone was blocked that the debit order didn't go through. I couldn't even call the customer service using my phone which I found it ridiculous. Then I went to the branch in Greenstone and they gave me a phone to call the customer service. I explained the situation and the person I was speaking to, said on the system it does'nt show the extra charge that I'm refering to and he couldn't explain why the statement that I received has the extra charge and why the debit order bounced even though there was enough funds for the normal premium, he apologised for the inconvinience. Today, I received the statement and it still has the incorrect amount and they now charge me R200 for the returned debit order and I just don't get it, it's not my fault that they requested an incorrect amount. I'm so disgusted and regret taking this contract.</p>