Incorrect information relayed - Unacceptable

Good day <br> <br> I asked for my Telkom to be placed I'm holding pool transfer last week. I was informed that the line would ready for use on Saturday 19 March. <br> <br> I have since been given 3 conflicting stories. Now I have to wait for 21 days in order the service to deemed as usable. That is unacpetebale. How long can it possibly take to assist a customer in order for them to use a service. I have to beg to spend money and receive a service? <br> <br> I am completely gob-smacked. <br> <br> I hope Telkom can get their act tougher quickly - I also wonder how many of your customers have switched to another provider as a result of such situation.<br> <br> I hope some one can pick this as sort it asap. <br> <br> ***<br> <br> I am out of patience. It also took months to to get someone completing enough to connect my services in the first instance. How much more can a customer take. <br>