FN
Farahnaaz N

1 reviews | Active since Dec 2014

27 Feb 2015, 11:57

Incorrect information given on WAYA WAYA ACCOUNT

Good day<br> Please investigate I had a faulty Telkom line since Dec 2014 fault # 665CWZ120115 WHICH IS STILL NOT RESOLVED. I was not sure when my once of yearly fee was due.<br> I contacted Telkom - 10210 <br> 14/01/2015<br> 04/02/2015<br> 10/02/2015<br> 11/02/2015<br> to verify and they told me i can recharge this month.....I bought a R200 recharge voucher today and called 10210<br> 27/02/2015-spoke to Salome who advise my line had been cancelled.<br> <br> Please reactivate my line on WAYA WAYA and feedback me ASAP as im not accepting this as i have <br> <br> Kind Regards<br> WAYA WAYA Client

0
Replies (1)
Telkom
Telkom's reply27 Feb 2015, 13:15
Official
Hello shafa,

We certainly understand and acknowledge why you wanted to bring this matter to our attention.

Please be advised that your query is being attended to and feedback will follow.

Your Reference Number: SM92605

We sincerely apologise for the inconvenience.

Regards,
Launa Molapo
Telkom Social Media Team
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