Incorrect information given

I am a fairly new subscriber to Telkom Mobile and ported from a leading mobile network for many reasons. One of them was due to a bad experience I had following incorrect information being supp**** to me regarding my contract, and being messed with. So far I have been speaking ONLY good about Telkom Mobile and even got my wife to port over to you as well.<br> <br> I have an iPhone 5S on a SmartPlan 100 contract and I recently enquired about changing my phone to an iPhone 6. I contacted 180 and was told by the agent that I can request an early upgrade after 3 months and WILL be able to get one. I confirmed it a few times and the agent said it definitely is possible. I really became excited and couldn't wait to get this done.<br> <br> I made time from a busy schedule to visit a Telkom Mobile store and relayed the story to them - only to hear that I was given false information and that it's not possible to get a new phone. I was REALLY disappointed because I really want an iPhone 6. If I could change to an iPhone 6 it would mean that I pay you more every month for the same contract so we both will benefit for sure. I have the date, time and details of the call.<br> <br> Please be so kind as to assist.