RJ
Roslind J

1 reviews | Active since Aug 2016

05 Aug 2016, 12:01

INCORRECT INFORMATION

<p>I got a call from a Rishka from Telkom Mondo selling contracts(Wifi) giving me information that it will be R99 per month in a space of less than a month my bill came to R330 that is including their service fee of R149 then the bill of R181.03 what happened to the R99 per month, then when i phone them they tell me of per day that the wifi was connected no one told me about that, i am upset cause that was false selling she told me something that was not true i asked her are you sure it will be R99 and she said yes, i however will NOT be dealing with them again cause they sold a product incorrectly after i cancelled my contract that i had cause she made it seem like a better option.</p>

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Replies (1)
Telkom
Telkom's reply05 Aug 2016, 13:56
Official

Hi Roslind,

We are truly sorry if you felt misled. Please advise on what action you would like us to take. I have logged a query on our system for you, ***. Please let us know on *** & quote your reference number.

We really dont want you to feel cheated. Thank you for being one of our loyal customers.

Kind regards,
Ilhaam
Telkom Social Media

Best regards,