TM
Tlou M
1 reviews | Active since May 2013
19 Apr 2016, 07:52
Incorrect Information
Hello Peter, please assist as in December sign up for mobile contract, Kingston confirmed it is only for handheld, to my surprise was failing to load my own airtime, inquired was told it is not possible i have to request for a limit they will deduct month end. If i knew i would have never took the contract. been calling countless times to cancel the contract but no avail as they been preaching Billing department will email me settlement letter but still waiting. Went to Cresta to request my contract was told they cant give me the contract they can only give the invoice. Please assist Peter as i want out of Telkom as brought nothing but strain
Helpful (0)
Replies (1)0
Replies (1)Telkom's replyOfficial
19 Apr 2016, 09:07Hello Lukistarr,
This response serves as confirmation that your query has been received.
Your reference number : SM225088
A consultant from our mobile team will be in contact to assist with the query.
Regards
Noleen
Telkom Social Media Team.
This response serves as confirmation that your query has been received.
Your reference number : SM225088
A consultant from our mobile team will be in contact to assist with the query.
Regards
Noleen
Telkom Social Media Team.
Best regards,
Telkom's reply19 Apr 2016, 09:07
Official
Hello Lukistarr,
This response serves as confirmation that your query has been received.
Your reference number : SM225088
A consultant from our mobile team will be in contact to assist with the query.
Regards
Noleen
Telkom Social Media Team.
This response serves as confirmation that your query has been received.
Your reference number : SM225088
A consultant from our mobile team will be in contact to assist with the query.
Regards
Noleen
Telkom Social Media Team.
Best regards,
