INCORRECT INFORMATION

MY LINE WAS CUT BY TELKOM DUE TO UNPAID, I CHANGED MY BANK DETAILS IN NOV 2015 HOWEVER THEY DIDN'T ACTIVATE THE D/O. ON 24/3 I PH SPOKE TO FAKIRA HE TOLD ME OUTS AMOUNT WHICH I PAID. ADVISED ME ACC WILL BE ACTIVE WITHING 2 - 24 H, I HAVAE NOW CALLED NUMIROUS TIMES AND I KEEP BEING TOLD I HAVE AN AMOUNT OUTSTANDING, I PAID WHAT I WAS TOLD OUTS, AND THEN TOLD THAT BECAUSE I PAID EFT IT WILL TAKE 7 WORKING DAYS TO ACTIVATE. WIELL AS YOU CAN SEE STILL NOT ACTIVE. I EVENTUALLY ASKED TO SPEAK TO A MANAGER, AS ABOVE HE SAID HE WOULD GET BACK TO ME, WELL THAT DIDNT HAPPEN EITHER. THAT WAS A WEEK AGO. ON SATURDAY A DT WAS TAKEN FROM MY ACCOUNT WITHOUT MY KNOWLEDGE AND AGREEMENT OR REQUEST AND THE LINE AT THIS STAGE IS STILL NOT ACTIVE. I HAVE GIVEN THEM TILL 8:30 TO SORT THIS OUT AND PULL TELECON RECORD OF THE 24/3. I DON'T GET ANY RESPONSE OR SERVICE FROM THESE PEOPLE AND THEY WONT LET ME CANCEL MY CONTRACT. SURELY I HAVE RECOURSE AGAINST THEM AS A CLIENT, WHERE DOES TREATING CUSTOMERS FAIRLY COME INTO THIS, IT DOESN'T!!! SERVICE AT TELKOM SERIOUSLY SUCKS!!!