Incorrect Info submitted and I suffer as a consumer
<p>So I came into telkom greenstone in October of this year. Having known I had issues before with the store at entrance 1. I decided to give them another chance to redeem themselves. I app**** for a telkom line and got the lte router from the store. Gave all details of bank statements, address and Identity document expecting all was in order. Tonight I wanted to log on to Internet only to find that my account has been suspended. I call the call centre only to find my banking details were incorrectly captured!!!!!!! I now want to cancel my contract as I feel as a consumer the business did not live up to the promises from day one and I no longer wish to deal with telkom ever again. </p>
Thank you for your post.
As per our telephonic conversation, we have sent you an email with your account information.
We apologise for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
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Thank you for your post.
As per our telephonic conversation, we have sent you an email with your account information.
We apologise for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
