Incorrect info provided

I closed my ADSL account on December reason being that I was relocating, I then went to a Telkom store 3 times (Dirreferent weeks)to pay for the outstanding amount (Closing balance) however the customer assistants told me that the account is closed and my ADSL account doesn't owe anything.<br> <br> Now Telkom's Laywers are busy contacting me, saying that I need to pay an amount that is 4 times that of my subscription, and to add onto it I am charged for all the calls, emails and sms's that the lawyer make to contact me.<br> <br> It is not my fault that the outstanding amount was overdue, I was given wrong info by the customer assistant hence the amount wasnt paid.<br> <br> I am now blacklisted for something that I was willing to pay for and was told I owe nothing.<br> <br> When opening an account Telkom makes it easy, however when closing it, it becomes a challenge(My experience). The contact center could'nt assist me in this regard.<br> <br> @Telkom : Treat your customers and ex-costumers the same!!!!<br> Your customer service agents should have correct info before advising customers, if this happened to me, it will/has happen to other people.<br> <br> Please......<br>