incorrect info given out!!!!
<p>I sent my phone in for repairs on the 25.01.2017 I received a message last week to say my phone will be in store this week. Yesterday I phoned the telkom direct store number, and they confirmed the phone was in store.... </p> <p>I drove through to the store for them to tell me my phone isn't there.... I then phoned the ********** 088 number again this morning and nobody can tell me where my cellphone is at the moment!!!!!! They can't even tell me who the phone has been couriered with... I'm beyond mad... can someone help, my email is **********
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Telkom's replyOfficial
14 Feb 2017, 14:18Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is AI***
We apologise for any inconvenience caused.
Kind regards
Yazied
Telkom Social Media Team
Best regards,
Telkom's reply14 Feb 2017, 14:18
Official
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is AI***
We apologise for any inconvenience caused.
Kind regards
Yazied
Telkom Social Media Team
Best regards,
Telkom's replyOfficial
19 Feb 2017, 17:01Good day
Kindly be advised that we have escalated your query to the store manager and the area manager for further assistance and feedback will follow.
Kind regards
Telkom Social media team
^IL
Best regards,
Telkom's reply19 Feb 2017, 17:01
Official
Good day
Kindly be advised that we have escalated your query to the store manager and the area manager for further assistance and feedback will follow.
Kind regards
Telkom Social media team
^IL
Best regards,