incorrect diagnosiso repair

TO WHOM IT MAY CONCERN<br> ATTACHED IS E-MAIL SENT & ACCEPTED<br> <br> AT LEAST HAVE THE COURTESY OF ACCEPTING E- MAIL & REPLYING TO PROGRESS<br> I AM GOING TO MAKE THIS A LONG STORY SINCE I HAVE NOT RECEIVED ANY RESPONSE THUS FAR<br> I HAD THIS ON A FEW OCASSIONS WHEN A BLACK TECHNICIAN WAS DESPATCHED TO MY RESIDENCE TO SORT OUT MY TELKOM LINE DEAD OR WHAT EVER<br> IN MY PRESENCE THE BLACK TECHNICIAN CALLED RUBEN AN INDIAN TO FIND OUT WHAT TO DO.<br> I WAS QUITE UPSET & RAISED MY CONCERN TO SANJIT , WHO HAD NO ANSWER FOR ME.I LET THE MATTER REST<br> <br> NOW I HAVE A SIMILLAR PROBLEM WHEN A BLACK TECHNICIAN WAS SENT & WAS TOLD BY THE TECHNICIAN THAT MY PHONE IS FAULTY. RUBEN AN INDIAN TECHNICIAN CAME IN & IN A MINUTE HE DIAGONISED THAT MY ADSL FILTER WAS FAULTY ,THE REST IS IN MY E- MAIL SENT TO YOU.<br> <br> I AM JUST FILLING YOU IN THUS FAR , UNLESS I GET SOME FEED BACK FROM YOU I WILL MAKE THIS A NATIONAL PROBLEM STATING TELKOM'S ATTITUDE TOWARDS THEIR CLIENTS. I HAVE ALL FAULT <br> NUMERS & TECHNICIANS NAME & CELL NO'S ON HAND<br> <br> <br> KINDLY REPLY ASAP SO THAT THIS MATTER CAN BE RESOLVED & I DONT TAKE A DIFFERENT ROUTE<br> <br> THANKING YOU<br> MORRIS JANKI ***<br> <br> From<br>