Incorrect Device Blacklisted

Hi <br> I am disgusted by the pathetic service Telkom gives to their clients<br> I logged a complaint on 16/10/15 about my company phone which got blacklisted in error ,received a mail that same evening from Launa Molapo stating they tried contacting me, was unable to get hold of me which is hard to believe, she requested that i send her proof of purchase for the device& they gave me a *** which no one at the call centre is able to pick up<br> I rep**** with the requested information on 17/10/15,today the 26/10/15 still no response,I've been calling the call centre every day requesting to speak to Launa Molapo ,spoke to Tandeka & Mpumi who sent Launa mails requesting her to contact me but she never did<br> On the 15&16 October I have been dealing with Credit Vetting Manager Makhosonke,his service is pathetic for a manager ,called his department thrice on16/10/15 to check on the progress of my query , everytime i was put on hold by consultants telling me they will check if his available & after long periods they will return telling me his on a call and cant come to the phone ,i requested that he gives me a call before he leaves at the endof the day and guess what he never did.