1 reviews | Active since May 2016

21 Nov 2017, 12:18

Incorrect details stupid statement arrangement

I have paid my account electronically on the 21st of October like I normally do but was charged failed debit order fee which is not suppose to be I want this reversed please

0
Replies (2)
Telkom
Telkom's reply24 Nov 2017, 08:35
Official

Hi delicia-adriaanse-southgate

We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.

This response serves as confirmation that your query has been received. Please be assured that we will task our accounts team to attend and advise accordingly. We do apologize for delay and the inconvenience caused.

Interaction ***

Regards
Keagan
Telkom Social Media Team

Best regards,

Telkom
Telkom's reply24 Nov 2017, 08:35
Official

Hi delicia-adriaanse-southgate

We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.

This response serves as confirmation that your query has been received. Please be assured that we will task our accounts team to attend and advise accordingly. We do apologize for delay and the inconvenience caused.

Interaction ***

Regards
Keagan
Telkom Social Media Team

Best regards,