SM
Sylvester M

1 reviews | Active since Apr 2013

25 Jun 2016, 09:09

Incorrect debit order

<p>CASE: <span style="background-color: #ffffff;"> ********** 7</span></p> <p><span style="background-color: #ffffff;">ID no. ********** 656088</span></p> <p>You guys debited on the 24th instead of the 25th, If you dont debit on the weekends then why dont you debit the next working day!? Now i have incurred charges for the unpaid transaction, so who is liable for that? Me? I dont think so. Someone must contact me to sort this out as im really not happy.</p> <p>None of my debit orders went through yesterday, Its just Telkom who decided to debit when there wasnt enough funds in my account</p>

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Replies (1)
Telkom
Telkom's reply27 Jun 2016, 14:07
Official

Hi Sylvesterm

Thank you for making contact with us

This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.

We really do apologize for any inconvenience caused to you.

Your reference number is:AI***

Regards

Luleka

Telkom Social Media Team

Best regards,