Incorrect debit deduction and service suspension

I, as a customer of Telkom feel cheated and **** by my network provider. Telkom suspended my contract unfairly during the middle of our second month contract. As to our contract, Telkom does not debit on our first month of a new contract and debit the second month with a combination of 1st month pro-rata together with the 2nd monthly subscription. In an unfortunate event, they debited the first month, last day of the month and did not find any funds as they have anticipated and attempted yet again on the 15th of March for the uninstructed funds with no formal agreement. I have been out of their services from the 17th March unfairly till current.<br> Another successful into my account with an incorrect amount of R1532.90 on the 24th of March, which my agreed contract amount was R529 monthly subscription. <br> Called several times and spoke to different agents who could properly explain the situation and mentioned many different reasons of the amount successfully incorrect amount debited into my account. My first call was on the 26th March but logged a case due to a mutual agreement of been over charged but her amount was totally different from the other agents I spoke to thereafter.