Incorrect Deal Code used

I upgraded one of my contracts (*** ***) with the Samsung Galaxy S6 Edge deal of R569 on the 32Gig at the Telkom Mobile store Canal Walk. The consultant who helped me was Kevin (I understand he is now at Cape Gate Store) Kevin INCORRECTLY put the deal code down as the 64Gig Samsung Galaxy S6 Edge at R649 per month and it was loaded on the system as such. I have the 32Gig version and have already been back to the store and spoken with Troy and shown him the phone and documentation, I have been to the store on several occasions to speak with the store manager (who was suppose to escalate the problem and cc me in on an email to her manager for which i am STILL waiting). I have also spoken with the call centre TWICE and emailed the documents to: [Email Removed] [Email Removed] 8ta Social , Cynthia Mazibuko (MC) & Troy De La Chaumette (TM) . The number that I have been given is: Bill Dispute ***7<br> I queried this first on 3rd August !!!! It is now the 29th with NO RESOLUTION !!! or any feedback.<br>