Incorrect Data Allocation for Contract

I signed up for a smartbroadband wireless LTE-A package in September. I got pro-rata telkom mobile data, ~50GB but no night-surfer data. I enquired with Telkom as why I didn't receive night surfer data, as per my contract, and they advised that it will be loaded on 1 October. 1 October came, 100GB of telkom data was allocated to my account but NO night surfer data. I called the call centre and they advised that I am on the Home Office 100GB package. Firstly, I did not sign up for a home office LTE-A package, I signed up for the smartbroadband wireless LTE-A package. Secondly, even if I am on the Home Office LTE-A contract, my package should be migrated to the new smartbroadband wireless LTE-A package, see the Telkom Media Release on 4 September: [URL Removed]<br> <br> Please can someone sort this out ASAP.