SN
SID N
1 reviews | Active since Mar 2011
31 Jul 2017, 13:26
incorrect data
<p>I took my contract in March 2016, which was Smartplan 50. I signed up for 500mb of data and 50 minutes. Only received the right data for about 2 months. From May im getting 75mb of data. After numerous phone calls and references number and a year later my data is still not rectified. I have emailed a copy of my signed contract to Telkom</p>
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Replies (2)
Telkom's replyOfficial
01 Aug 2017, 13:47Hello sidnaidoo
This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our mobile team for assistance.
Regards
Noleen
Telkom Social Media Team.
Best regards,
Telkom's reply01 Aug 2017, 13:47
Official
Hello sidnaidoo
This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our mobile team for assistance.
Regards
Noleen
Telkom Social Media Team.
Best regards,
Telkom's replyOfficial
08 Aug 2017, 15:29Hi sidnaidoo,
We apologize for the delayed response on your inquiry, please be advised that we are following up on your inquiry with the relevant department and further correspondence on your data dispute will be communicated soon.
Thank You
Kind Regards
Asithandile
Telkom Social Media Team
Best regards,
Telkom's reply08 Aug 2017, 15:29
Official
Hi sidnaidoo,
We apologize for the delayed response on your inquiry, please be advised that we are following up on your inquiry with the relevant department and further correspondence on your data dispute will be communicated soon.
Thank You
Kind Regards
Asithandile
Telkom Social Media Team
Best regards,