Incorrect contract charge
<p>I signed up for a Telkom free me 2GB contract with a Huawei P9 Lite for R320 per month on 2 October 2016. Now I see that the very same contract is R250 per month with the benefit of a free 32GB flash drive. I feel that the salesperson was not forthcoming with the price change and I should get the benefit of the cheaper contract seeing that it is within the same month</p>
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Telkom's replyOfficial
16 Oct 2016, 14:44Hi shaun-subbadu
Thank you for making contact with us
We really do apologize for any inconvenience caused to you. The response serves as confirmation that your query has been received and we will contact you.
Your reference number is: AI***
Regards
Luleka
Telkom Social Media Team
Best regards,
Telkom's reply16 Oct 2016, 14:44
Official
Hi shaun-subbadu
Thank you for making contact with us
We really do apologize for any inconvenience caused to you. The response serves as confirmation that your query has been received and we will contact you.
Your reference number is: AI***
Regards
Luleka
Telkom Social Media Team
Best regards,
's updateReviewer Update
17 Oct 2016, 07:17Thank you, I look forward to a speedy resolution from Telkom.
's update17 Oct 2016, 07:17
Reviewer Update
Thank you, I look forward to a speedy resolution from Telkom.