Incorrect Contract Billed

Telkom Chatsworth has failed to assist me on numerous visits to their branch. My contract states smart 50<br> but been given the smart 100 package. They have \escalated\" the issue numerous times. The error is on the contraact which I'm willing to produce. My number is still waiting to be ported please assist.<br> <br> By the way the customer service there is ********** they purposely disconnect their phones.<br> Dial ***/5 and you will get no answer. I went into the branch and they are aware they don't answer their phones. "