Incorrect Contract Amount

<p>Contract at telkom for my cell should be straight up at R299 but second month, i am debited with R319. I logged a query with the call centre and consultant advised it was revsered and soreted last month but to my dismay this is still incorrect for the second month. require a refund of R119 x 2 urgently and contract to be amended. telkom does not resolve these timeously</p>