1 reviews | Active since Jun 2014
Incorrect Charge
Telkom has billed me for 5GB of data for R299 that i have never purchased. The purchase was done on 20th December 2015 9pm, at that time i was at a function not even close to my modem at home.<br> <br> I have called the call centre and they cant tell me how the purchase was done or who has authorized it. i have now a bill of R300 extra that i have to pay because they tell me that someone who knows my details could have purchased the data yet they dont know how the data was purchased, This is poor from Telkom and unacceptable. Case No. ***2
Over a year later i still dont have feedback from Telkom to advice how was the data purchased.
Terrible service, Telkom is just happy to take your money.
Over a year later i still dont have feedback from Telkom to advice how was the data purchased.
Terrible service, Telkom is just happy to take your money.