Incorrect capturing of details

What started as an error in capturing my detail of my account incorrectly turned out to be a bad experience for me and that's me putting it mildly. Wesley at Maponya mall was supposed to ensure that all details submitted for my application were CORRECTLY captured, but not just him consultant after consultant who I have approached to help fix this problem failed to do so, that led to being blacklisted even after trying to solve the issue worse losing my personal number which I came with to Telkom. Telkom refused to admit that they were wrong and never approached me for a solution. I have been told to leave the store in a rude manner by the then store manager, a store which I initially app**** for the contract, end up at Centurion were I was sent from one person to the other for more than a year. I have since asked to pay what I owed but till this day Telkom has refused and wrong doing. The product are good but the service is the worst I have ever seen.