MH
Mohamed H
1 reviews | Active since Oct 2012
08 Feb 2016, 13:32
Incorrect Cancellation
I had asked for my ISP to be cancelled and my ADSL to be transferred to Afrihost. I had completed the correct forms and then my entire service gets cancelled. I dont even have a working telephone line. <br> <br> I tried calling the call centre to resolve and hold on forever and get no answer. How is it that such a \MISTAKE\" can occur? "
Helpful (0)
Replies (1)0
Replies (1)
Telkom's replyOfficial
08 Feb 2016, 17:09Hello trancemaster,
Thank you for making contact with us
We are sorry to hear this. We have all the details required to investigate. We will task our specialist to attend and advise accordingly. We do apologise for the inconvenience.
***
Regards
Keagan
Telkom Social Media Team
Thank you for making contact with us
We are sorry to hear this. We have all the details required to investigate. We will task our specialist to attend and advise accordingly. We do apologise for the inconvenience.
***
Regards
Keagan
Telkom Social Media Team
Best regards,
Telkom's reply08 Feb 2016, 17:09
Official
Hello trancemaster,
Thank you for making contact with us
We are sorry to hear this. We have all the details required to investigate. We will task our specialist to attend and advise accordingly. We do apologise for the inconvenience.
***
Regards
Keagan
Telkom Social Media Team
Thank you for making contact with us
We are sorry to hear this. We have all the details required to investigate. We will task our specialist to attend and advise accordingly. We do apologise for the inconvenience.
***
Regards
Keagan
Telkom Social Media Team
Best regards,