Incorrect Blacklist

I cancelled my telkom landline. I gave the required notice etc. On cancellation telkom had over charged me by R348.00. I disputed this and it was resolved in about 3 months. In this dispute period Telkom then listed me a a bad debt on ITC. I have spoken and emailed them to clear their error as it was funds due to me.. Typical Telkom has not responded nor cleared their Black list. Telkom query showing the refund. Your case no ***4 is resolved. Please call 081180 for Telkom Mobile related queries and 10210 for Telkom Services and Products related queries.